Privacy Policy
Last updated: May 23, 2026
Locumku ("we", "us", or "our") respects the privacy of our users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile application ("Locumku" or "the App") and our associated services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Information We Collect
To provide a functional workspace for healthcare locums, Locumku collects the following categories of data:
- Account Credentials: When you sign up, we collect your email address and authentication credentials. This authentication is securely powered and stored by Supabase.
- User-Generated Shifts Data: We store all work shifts you input (including dates, clinic/hospital names, specific departments, hours worked, custom rates, break lengths, and public holiday surcharges).
- Financial Records: We collect and organize your logged business expenses (including descriptions, categories, total costs) and generated professional PDF invoice itemizations.
- Documents & Files: We store professional credential files (like qualifications, APC certificates, resumes, annual licenses) that you explicitly upload inside the app's secure Cabinet.
- Diagnostics and Logs: We may collect anonymized diagnostic data (like crash reports and performance latency) to analyze software stability. This is not tied to your personal identity.
2. How We Use Your Information
We use the data collected strictly for the following purposes:
- To construct, operate, and maintain your private scheduler dashboard, tax projection summaries, and goals metrics.
- To enable real-time cloud synchronization so you can safely access your schedules, credentials, and expenses across multiple mobile devices.
- To process premium Stripe subscriptions securely through our external secure checkout integration.
- To deliver automated system notifications (like shift reminders and subscription alerts).
🚨 Data Deletion & Account Closure (Google & Apple Compliant)
You have full ownership of your data. You can request the permanent deletion of your account and all associated records (shifts, expenses, invoices, and uploaded credential files) at any time. To request deletion, you can either:
- Navigate to the Settings menu within the Locumku App and tap "Delete Account".
- Email our support team directly at ouruainc@gmail.com with the subject "Data Deletion Request". We will securely scrub your database records within 48 hours.
3. Third-Party Service Providers
We work with trusted partners to handle core cloud infrastructure. We do not sell your personal data to any advertisers. Our infrastructure partners include:
- Supabase: Provides our encrypted cloud backend database and user login authentication system.
- Stripe: Processes our secure recurring billing operations. All transaction details are directly handled by Stripe's certified PCI-compliant vault.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All communications between the App and the Supabase cloud backend are strictly encrypted in transit using industry-standard HTTPS/TLS protocols. Access to your personal shift and financial records is restricted to your authenticated user account.
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this page periodically for any changes.
6. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at ouruainc@gmail.com.